Sneaky Tactics Insurance Adjusters Use to Avoid Settling Bus Accident Injury Claims
(And What To Do To Get The Compensation You Deserve)

If you have been involved in a bus accident, you’re owed fair treatment. It’s “part of the deal” we make with insurance companies: we pay our premiums on time, and they take care of us when we need them to.

 

Unfortunately, that’s rarely the case. Insurance companies are corporations with a singular agenda: reduce payouts, increase profit.
Insurance adjusters, the people whose job it is to assess and pay your claim are well trained in all manner of underhanded tactics designed to devalue your case.

 

This guide will guide you through the dirty tricks insurance adjusters play when handling bus accident injury claims and how you can go about defending your rights.

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    Reasons Why Injury Claims from Bus Accidents are Unique

    Bus accident cases are frequently more complex than standard auto accidents. That’s because: There could be multiple potentially responsible parties (the bus driver, the transit authority, a private company, or perhaps even a school district).

    There could be other governmental players complicating the legal landscape. Victims tend to sustain more severe injuries because buses are not equipped with seatbelts and they are larger vehicles.

     

    These are the complexities that allow adjusters to take advantage of gray areas or to drag their feet, or to deny responsibility all together.
    Devious Tactics That Insurance Adjusters Use to Make You Less of a Claimant

    Downplaying Your Injuries

    Adjusters may argue that:
    You’re “not that hurt” You’re exaggerating your pain, or
    Your injuries are from a prior condition

    How to Protect Yourself:

    We recommend going to see a doctor as soon as the accident occurs.

    Adhere strictly to the doctor’s orders and go to every appointment.

    Keep a journal to describe your pain and limitations on a day to day basis.

    Don’t minimize your injuries by what you say over the telephone or on forms.

    Asking for a Recorded Statement
    (And Then Using It Against You)

    Adjusters will frequently call you early on and request a “quick recorded statement” which sounds so routine and harmless. In actuality, they are seeking inconsistencies or statements that can be used to discount or discredit your allegation.

    How to Protect Yourself:

    You don’t have a legal obligation to provide a recorded statement You 

    Decline politely or tell them to contact your lawyer

    If you feel you have to comment, stick to facts and don’t speculate

    OUR CLIENTS ALWAYS COME FIRST

    OUR CLIENTS ALWAYS COME FIRST

    Pretending to Get You a Quick Lowball Settlement

    Insurance companies may push for fast, small settlements before the full extent of your injuries are known. If you do that, you generally waive any claim to future compensation.

    How to Protect Yourself:

    Always try to prolong negotiations until the courtroom doors slam behind you but if you do settle, don’t settle on the first offer, no matter how pressing they insist it is.

    Never accept a settlement without consulting with a bus accident attorney.

    Wait until your treatment is over when you totally understand how you have been injured.

    Delaying the Claims Process

    • Some adjusters like these to stall
    • Not returning calls
    • Asking for duplicate paperwork
    • Saying they “need more time” for investigation
    • They’re banking on your giving up, missing deadlines, or being desperate enough to take something lower.

    How to Protect Yourself:

    Document all messages as precisely as possible.

    Set and document follow-up deadlines.

    Consult a lawyer if it drags on beyond a reasonable period.

    Blaming You or Shifting Liability

    Adjusters often attempt to lay the blame on you by making the following arguments:

    You were not wearing a seatbelt (if the bus even had one)

    If you were standing or walking in an “unsafe” position

    Another car or person was more to blame. This is an attempt to lower the payout under comparative negligence laws.

    How to Protect Yourself:

    Obtain witness statements and police reports.

    Obtain any surveillance footage or dash cam video.

    Retain an attorney to undertake an appropriate liability investigation.

    Monitoring Your Social Media

    Typically, insurance adjusters and private investigators are looking for photos, comments, or activities that appear to conflict with your injury claims.

    How to Protect Yourself:

    Don’t upload pictures of yourself sick or updates about how sick you are or which kind of exercising you have done.

    Toggle your profiles to private but do not trust anything online to still be private.

    Let your family and friends know that you don’t want to be tagged or have public posts with you in them.

    We offer free consultations

    We offer free consultations

    Lying About the Law or Your Rights. Adjusters might:

    That you need to hurry up and get things figured out

    Tell your insurance that pain and suffering isn’t compensable

    Misreport how much money you are due under the law

    They’re not just playing the good guys they’re trying to mitigate their liability.

    How to Protect Yourself:

    Learn about your rights under California personal injury law (or your state’s laws).

    Discuss your case with a personal injury lawyer before you put your name on the line.

    Don’t presume that the adjuster is looking out for you.

    Why You Need Bus Accident Lawyer

    Have a Legal Advocate on Your Side.
    It's not just the insurance adjusters that are scum and will say anything to make their company money they will also do nothing to help you find justice.

     

    The best way to defend against these tactics is by consulting with a personal injury attorney experienced in bus accident claims.
    An attorney can:

    Manage All Communications Between You And The Insurer

    Collect and preserve vital evidence

    Secure the settlement you deserve or take your case to trial if necessary

    Tricks from an insurance adjuster shouldn’t get in the way of your recovery or your rights to fair and just compensation. You can outsmart the insurance adjuster by identifying and combating these tricks, and get rewarded exactly what you deserve to rebuild your life and get healed.

    Note: This guide is for informational purposes only and does not constitute legal advice.

    FOUNDER & TRIAL ATTORNEY

    Meet Shawn Mangoli

    “Shawn Mangoli, the founder of Beverly Hills Injury Firm, is a distinguished trial attorney specializing in personal injury law. With a decade of experience in civil litigation, Shawn has successfully championed the rights of those injured due to negligence, securing numerous multi-million-dollar settlements and verdicts. Recognized consistently by Super Lawyers and a respected member of the Consumer Attorneys Association of Los Angeles and American Attorneys for Justice, Shawn’s commitment to justice is profound and unwavering.”

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